customer reviews
Serving Homes and Businesses Throughout Western New York.
“Highly recommend.”
“I rarely leave a review, however, I’ve been w Purtill for many yrs and they always get it right, needed a second opinion on a tankless h2o heater, they all showed up in sequence and fixed the old one, they literally saved me thousands of dollars and have always taken care of my home and plumbing.”
Mary K.
“Excellent prompt service.”
“Class Act Company, would highly recommend Purtill Plumbing to family and friends. Mike cares about his customers. They go Above and beyond.”
Jayne S.
“They are now my go to company.”
“From reception to Mike, they were both kind, understanding, and helpful. Thank you Mike for your guidance on resolving the situation.”
Sherri
“Very professional and knowledgeable.”
“We had an emergency where our septic water was backing up into our basement. Mike was here in under 30 minutes from my first phone call. He scheduled his crew to come out first thing the next morning, they quickly identified the problem, and in under 2 hours had the issue fixed. Best things, the repair was very reasonable price wise. Can’t recommend Purtill Plumbing enough!”
Ken H.
“Highly recommended!”
“Had them remove a garbage disposal from under the kitchen sink. Very knowledgeable and pleasant. They actually put “booties” on when they walked into the house and removed them when they had to run back to their work truck. Very respectful. They did a thorough job and cleaned up after themselves. The price paid was a bit higher than quoted (quote was given sight unseen via phone), as there was a slight adjustment that had to be made to the piping. All in all a pleasant, not grossly overpriced job. ”
Linda
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“Highly recommend Mike and his Team.”
“Purtill Plumbing is our go-to plumbing service for any needs we have. Mike and has team have helped with our basement sink issues in south Buffalo and now shower leaks, running toilets, etc. at our new house in OP. He is very fast, reliable and great communication. They also have a tech who’s been out multiple times and is also great to work with.”
Andrew H.
“Came through in a pinch!”
“Mike and staff are awesome! Thanks Mike and crew!”
Brett O.
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“I would recommend them to friend and family”
“Very Friendly people service was good came to check my house for a gas leak thank God there wasn’t one.”
Josh B.
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“work was scheduled and completed today.”
“Had a sump pump replaced this morning. Not familiar with the area and had a neighbor recommend Purtill Plumbing. We called yesterday and the work was scheduled and completed today. Thanks to the team for the great work and assistance today!!”
Chris B.
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“I appreciate that so much.”
“called me back 24 hours, gave me a time that day!
The original job was simple, however he was able to look at my more complicated job and did that morning!..so happy..pleasant and knowledgeable, let me watch and ask questions..kind people, good customer service..I appreciate that so much.”Tammy S.